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Disclaimer and Legal Notices
Mind Mastery is presented by The Hubb Organisation Pty Ltd (Hubb). Hubb is an Authorised Representative of Investment Educators Australia Pty Limited (IEA), the holder of an Australian Financial Services Licence (No: 241060) and this information is issued in accordance with the conditions of that Licence.
In providing this information, neither Hubb nor IEA have taken into account the investment objectives, financial situation and particular needs of any particular person. Before making an investment decision on the basis of Mind Mastery, the investor or prospective investor needs to consider, with or without the assistance of a Securities Adviser, whether the advice is appropriate in light of the particular investment needs, objectives and financial circumstances of the investor or potential investor.
Terms and Conditions.
In accessing this site, you are agreeing to the terms and conditions outlined below in addition to those contained in any other relevant agreements, disclaimers, licenses and legal notices.
HUBB reserves the right to change these terms and conditions from time to time, without notice, at its sole discretion.
Third party information and Website Links
This Website contains or may contain references and links to other companies and/or their Websites. HUBB makes no representations, warranties or endorsements whatever about any other Websites to which you may have access through this website, or any products or services of those other companies, even if the products and services of those other companies or their Websites are described or offered on this Website or integrated with HUBB’s products or services.
The Website contains or may contain articles written by third parties. These articles are provided for the interest of HUBB customers, however at no time should they be construed to be the views of HUBB or to constitute trading advice.
Website information
The Hubb Organisation Pty Ltd reserves the right to change any information related to our products on this website or in other mediums at any time, without notice. This includes all pricing, special offer and any other information. Information currently displayed on the Website reflects the information current on this day and HUBB is under no obligation to honour any previous pricing or special offers that may have been previously included on this Website or other information source.
Submission of ideas
Any information you provide to HUBB in relation to our material, other than personal information will become the property of HUBB and may be used for any purpose, in any media now known or hereafter devised. This includes any suggestions, improvements and other information, ideas, concepts, know how, works of authorship and inventions, whether written or oral that are provided to HUBB by you. By sending HUBB any such information, you are granting HUBB an unrestricted, irrevocable, royalty-free, perpetual license to use, reproduce, display, perform, modify, transmit, distribute and otherwise exploit such information and materials, without any obligation to you at any time.
Restriction on use of materials
The copying, redistribution, retransmission or publication of any material available on this Website is strictly prohibited without the written consent of HUBB.
Information and accompanying documentation available to be downloaded from this site are the copyrighted work of HUBB or its licensors.
Seminar Cancellations
Student acknowledges that a minimum of 48 hours notice is required to cancel attendance at any of the Safety in the Market seminars. If student does not provide 48 hours notice of cancellation of seminar attendance, a cancellation fee will be payable by the student.
Software Data
All software purchased (or included in a package at no additional cost) includes a 12 month data subscription. You acknowledge that an annual data subscription fee will be payable 12 months from the date of purchase should you wish to continue using the software.
Use of Website Information
Where permission is granted to copy, print or distribute information, it is subject to the following conditions:
- Media may be used solely for the manner and for the purposes expressed or implied through information on the Website or as otherwise agreed to in writing with HUBB.
- The media may not be altered or modified in any way, except as authorised in writing by HUBB.
- Any copy of the media or any portion thereof must include the copyright notice:
Copyright © The Hubb Organisation Pty Ltd, 2005. All rights reserved.
- HUBB reserves the right to revoke any given authorisation at any time in writing, at which point any such use must be discontinued immediately.
Limitation of Liability
All products, services, information, software and downloads on this site are offered or provided "as is". To the fullest extent permitted by applicable laws, neither Hubb nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if Hubb have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall Hubb total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you for any product or service including any money paid, if any, for accessing this website.
Changes are periodically made to the information provided on this Website without advance notice of any kind. Hubb may also make changes in the products, services and software described in this site at any time without advance notice. Hubb does not warrant that the information contained on this Website is accurate or error-free.
Governing Law:
These terms and conditions are governed by the laws of New South Wales and both parties submit to the non-exclusive jurisdiction of the courts of this State.
Our Guarantees
Products purchased through The Hubb Organisation Pty Ltd, which qualify for a refund as per the terms and conditions of purchase, are payable within 30 days from the date of authorisation, return of materials and receipt by The HUBB Organisation Pty Ltd of a written or verbal request prior to the expiry of the guarantee period.
Clients are required to contact the Returns Officer prior to the return of goods to qualify the return criteria. Upon confirmed qualification, a Return Merchandise Authorisation number will be issued.
The Return Merchandise Authorisation number is valid for 14 days, at which time the application will lapse and the refund request is no longer valid. Clients wishing to return goods after this time will need to contact the Returns Officer and re-apply. The Organisation will not accept delivery for any returned material that does not note the Return Merchandise Authorisation number clearly on the outside packaging.
The Hubb Organisation Pty Ltd recommends all clients return goods via a registered or secured method of post. Although it is left to the discretion of the client, the Organisation accepts no responsibility for goods lost in transit.
Returned materials must be received in an intact and re-saleable condition. Quality Assurance on returned materials will be conducted by the Organisation within3 working days of receipt of goods.
Applications for refunds will be approved only when goods comply with the Organisations Quality Assurance.
Seminar cancellation requests received between 30 days and 8 days prior to the scheduled Seminar, will be refunded the cost of the Seminar less a $500 cancellation fee.
Seminar cancellation requests received on or after the 7th day prior to the Seminar, will not be refunded, and the client will forfeit the full seminar fee.
Refund payments for approved returned products or cancelled seminars will be made via the method of original purchase, with the exception of Direct Debit Payments, which will be refunded by cheque. Please note in credit card refunds, that payments may take 3-5 working days from date of terminal approval to show on the cardholder’s account. This can be confirmed by the cardholder with their institution.
Any enquiries associated with the Terms and Conditions of refunds and returns must be directed to the
Returns Office on telephone +61 2 8213 6000, facsimile +61 2 9972 7769 or in writing to:
The Hubb Organisation Pty Ltd Pty Ltd
Unit 5, 4 Skyline Place
Frenchs Forest
NSW 2086
Australia
AFS Licence – Complaints Procedure
Problems with our service
If you ever have a difficulty or are not satisfied with our services you are entitled to complain. We have procedures in place to ensure that complaints are fully considered and properly dealt with. If at the first point of contact your problem is not resolved to your satisfaction, please contact our Customer Service Manager:
Post:
Customer Service Manager
Unit 5, 4 Skyline Place
Frenchs Forest
NSW 2086
Australia
Email: compliance@hubb.com
Facsimile: +61 2 9972 7769
Please be aware that we will do everything within reason to address and resolve your concerns.
If you are not satisfied with a response received from our Customer Service Manager within 14 days, you are entitled to refer the matter to an independent complaint handling body. We are a member of the Financial Ombudsman Service Limited (“FOS”) (Membership Number 11550). FOS can be contacted at:
Post: GPO Box 3
Melbourne, VIC 3001
Telephone: 1300 780 808
Facsimilie: +613 9613 6399
Email: info@fos.org.au
Website: www.fos.org.au
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